Termini e condizioni del servizio

Terms of Service

Welcome to Valdo Store. These Terms of Service govern your access to and use of our website, products, and services. By visiting our website or purchasing from us, you agree to these Terms.

Online Store Terms

By using this website, you confirm that you are at least the age of majority in your country, state, or province of residence, or that you have permission from a parent or legal guardian to use this website.

You may not use our website, products, or services for any illegal, fraudulent, abusive, or unauthorized purpose.

Products

Valdo Store sells professional writing instruments and stationery products, including rollerball pens, fountain pens, ballpoint pens, gel pens, brass pens, and related writing accessories.

Product availability may change without notice. We reserve the right to modify, discontinue, limit, or update products at any time.

Product Descriptions and Images

We make every effort to display product colors, materials, finishes, dimensions, and details as accurately as possible. However, actual product appearance may vary slightly due to screen settings, lighting, photography, material texture, or production differences.

Customers are responsible for reviewing product descriptions, specifications, compatibility, and care instructions before placing an order.

Orders

After placing an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order.

We reserve the right to refuse, cancel, or limit any order for reasons including suspected fraud, payment issues, pricing errors, inventory problems, shipping restrictions, or violation of these Terms.

Pricing and Payment

All prices are displayed in the currency shown at checkout. Prices may change without notice.

Payment must be completed at checkout before an order is processed. Transactions are handled securely through third-party payment providers.

Shipping

Shipping times are estimates and may vary due to order volume, courier delays, customs processing, holidays, weather, or other circumstances outside our control.

Full shipping information is available in our Shipping Policy.

Returns and Refunds

Returns and refunds are handled according to our Return and Refund Policy. By placing an order, you agree to the terms described in that policy.

Promotions and Discounts

Discount codes, promotions, and special offers may be changed, limited, suspended, or cancelled at any time. Discount codes cannot be applied retroactively after an order has been placed.

Product Care

Writing instruments require proper care, storage, and handling. Customers are responsible for using compatible refills, ink, cartridges, and cleaning methods when applicable.

Valdo Store is not responsible for product damage caused by improper use, incorrect refills, ink leakage due to misuse, dropping, exposure to extreme heat or moisture, or improper storage.

Intellectual Property

All website content, including images, text, design, product names, graphics, layout, branding, and other materials, belongs to Valdo Store or its content providers and may not be copied, reproduced, distributed, modified, or used without written permission.

User Conduct

You agree not to:

• Use the website for illegal, fraudulent, harmful, or abusive activity.
• Submit false, misleading, or unauthorized information.
• Attempt to interfere with the website’s security or operation.
• Copy, scrape, or misuse store content.
• Upload malware, spam, harmful code, or disruptive material.

Third-Party Links

Our website may contain links to third-party websites, payment providers, shipping services, or tools. Valdo Store is not responsible for the content, policies, security, or practices of third-party websites or services.

Limitation of Liability

To the fullest extent permitted by law, Valdo Store shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.

Indemnification

You agree to indemnify and hold harmless Valdo Store, its team, service providers, and partners from any claim, demand, loss, or expense arising from your breach of these Terms or your violation of any law or third-party rights.

Changes to These Terms

We may update these Terms of Service at any time. The updated version will be posted on this page. Continued use of our website after changes are posted means you accept the revised Terms.

Contact

For questions about these Terms, contact us at support@valdostore.com.

Effective Date: May 28, 2026