Recapiti

Contact Information

Thank you for visiting Valdo Store. Our customer support team is available to help with orders, products, shipping, returns, refunds, product care, and general store questions.

Customer Support

Email: support@valdostore.com

Support Hours

Monday to Friday: 9:00 AM to 6:00 PM
Saturday: Closed
Sunday: Closed

We aim to respond to all customer inquiries within 24 to 48 business hours.

Order Support

For faster assistance, please include your order number, full name, and the email address used at checkout when contacting us.

Product Questions

If you need help choosing a writing instrument, understanding product details, or selecting the right model, contact us before placing your order at support@valdostore.com.

Returns and Refunds

For return or refund requests, contact us at support@valdostore.com and include your order number, product name, and reason for your request.

Damaged or Defective Items

If your product arrives damaged, defective, or incorrect, contact us within 48 hours of delivery and include clear photos or videos of the product and shipping packaging.

Business and Legal Contact

For business, legal, compliance, or customer service inquiries, contact:

Valdo Store
Email: support@valdostore.com

Store Information

Store Name: Valdo Store

Store Type: Online retail store specializing in professional pens, writing instruments, premium stationery, rollerball pens, fountain pens, ballpoint pens, gel pens, and executive desk accessories.

Effective Date: May 28, 2026